How do I restart my treatment plan?

When you cancel your treatment plan, the plan is not completely deleted, rather it will remain in a paused status. This is in case you would like to resume your treatment later.

To restart a paused or cancelled treatment plan, follow the below steps:

  1. Log into your Pilot Account.
  2. Click 'Manage Order' under the treatment plan that had been previously cancelled.Screenshot_2023-02-16_at_2.16.43_pm.png
  3. Click 'Resume Treatment'Screenshot_2023-02-16_at_2.16.52_pm.png

If you have any issues, please message us here and our team will action this for you.