We are required to verify your ID to make sure that you’re over 18, and to ensure that treatment is prescribed under your correct and legal name.
When verifying your ID, it is important to do so through your Pilot profile to ensure the safety and security of your details.
Simply log into your dashboard and under patient information you will see ID Verification.
Please upload a photo of your ID document in this field. Once completed it should look like this:
We have no access to the identification uploaded and the only information we receive is your legal name and date of birth.
If you have trouble verifying your ID as shown in the video, you can email us at firstname.lastname@example.org and we will be able to provide you with a secure Dropbox link to help assist you further.