What if I am not eligible for treatment?

Here at Pilot, our aim is to assist men with conditions that are often hard to discuss, however, we find that a physical consult is sometimes better suited for health reasons.

Pilot doesn't have any influence in our doctors medical decisions and we are committed to keeping it that way. This means that if a doctor is cautious and thinks that an online-only consultation is not appropriate in a particular context, they will recommend seeing a professional in-person. This way you'll be able to discuss with your doctor a wider range of treatment plans that an in-person consultation can offer.

Do not worry, we will refund your $20 consultation fee.