When you have used all your prescribed repeats, you will automatically be booked in for a follow-up consultation with your Pilot Doctor. This routine check-up is free of charge and is just to ensure that everything is progressing as it should be with your treatment plan.
You’ll be notified via email when there is a follow-up consultation awaiting to be completed. Once you receive the email, you can login to your profile and complete the short questionnaire. Similar to the initial consult, your doctor will review your questionnaire, ask any questions, and make sure you are set you up on the right prescription plan.
Once complete you will be able to begin your new script. Please note, confirming the new script will place the first order and charge your card. If you do not want to order straight away, you can leave it until you are ready to get started.