How do I track my order?

You will receive a tracking link via email for your order once it is ready for collection by the courier.

Please note: if your order is being compounded, it can take 3-5 days to be collected by the courier. You can find more information on this in your emails.

Erectile Dysfunction, Premature Ejaculation, Herpes, Hair-Loss, Acne, Sleep Treatment Plans: 

Your order will be sent via AusPost, and you can track your order by:

    1. Using the AusPost app
    2. Subscribing to SMS updates from AusPost
    3. Finding the link in your email from Pilot

You can find out when to expect your order to arrive here.

The Weight Reset Program Treatment Plans: 

Your order will be sent using StarTrack and you can track your order by either:

    1. Using the AusPost app
    2. Subscribing to SMS updates from AusPost or StarTrack
    3. Find the tracking link in your email from Pilot.

You can find out when to expect your order to arrive here.