If you are on the Weight Reset Program your order will be sent via cold freight using a courier called Home Delivery Services.
When your order has been picked up by the courier, you’ll receive an email and SMS notification with a tracking link.
You will also receive the following SMS notifications from the courier:
- The night before your delivery, you will receive a tracking link with an ETA.
- On the day of delivery, when the courier is 6 stops away from delivery location.
- When the order has been delivered.
Note: If your order is being sent with AusPost you will be able to track your delivery through the Auspost App.