Once you have completed your medical quiz, your practitioner will call you within your chosen time window to discuss your eligibility and possible treatment options. You will also have the opportunity to ask questions during your medical consultation and confirm if you want to proceed with any treatment options. If you choose not to proceed or are deemed unsuitable for any treatment options, we will refund the payment for your initial consultation.
If you haven't heard back from your practitioner within this timeframe, please message us here so we can look into this for you.