How do I change my password?

To change your password, follow the steps below:

  1. Log into your Pilot Account
  2. Click on your name in the top right-hand corner
  3. Select Account Settings
  4. Select Change Password in the Security and Login section and enter your new password

If you are trying to log into your Pilot account but you have forgotten your password, please follow the below steps:

  1. To reset your password, please click here.
  2. Enter your email address which is linked to you existing Pilot account and select Send Recovery Email

Once you click reset, an email will be sent to your inbox providing steps on how to reset your password.

Please make sure to check your junk and spam inboxes for the recovery email. If you do not receive this email within 10 minutes, please send us a message here.