Hims treats weight loss, hair loss, erectile dysfunction, premature ejaculation, herpes, acne, and sleep.
Here's how to get started:
1. Start your consultation. Answer a series of questions about your health and goals. This gives your assigned Australian clinician everything they need to assess your suitability for treatment. [Start your consultation here.](https://pilot.com.au/app/start/problem-select)
2. Make your payment. If you're a suitable candidate, pay for your first month of treatment. *For the Weight Reset Program, payment happens after your initial questions and before a more detailed medical consultation, which helps your clinician prepare for your appointment.*
3. Hear from your clinician. Depending on your treatment, your clinician may review your answers online or call you to discuss your eligibility and treatment options. If you're booked for a call, you'll get an SMS confirming your time window, with a link to reschedule if you need to. You can ask questions at any point during this process.
4. Review and confirm your treatment plan. Once your clinician has recommended a treatment plan, ask any questions, then purchase it or end your consultation. If you decide not to proceed, or you're not suitable for any treatment, we'll refund your initial consultation payment.
5. Start your treatment. Your order is delivered straight to your door, with information on how to begin treatment. Our Medical Support Team is available for any questions, and when you're ready for your next order, we send it out automatically.
6. Access your ongoing support. Your treatment plan includes access to your clinician, registered nurses, pharmacists, and patient support, plus our Health Coaching team if you're on the Weight Reset Program.* Your clinician reaches out when it's time to review your treatment plan.
Health Coaching is only available for patients on the Weight Reset Program.