Can I claim through my Private Health Insurance?

Treatment Plans (excluding weight)

Pilot treatments can be claimed through some private health insurers. To find out if your prescribed treatment plan is covered, please contact your provider.

We can provide a pharmacy invoice for you to use to claim with your private health insurance. Once you have purchased your treatment plan, please message us here.

Weight Reset Program: 

The monthly subscription cost for Pilot’s Weight Reset Program includes the cost of the medication and the cost of the related services provided by Pilot, as set out in our Terms & Conditions. Invoices for the Weight Reset Program are split into the pharmacy's medication invoice and Pilot’s services invoice.

We note that the cost of the medication may vary month-to-month depending on the type of medication, dosage and the relevant associate pharmacy that is dispensing the medication. Where the medication cost is higher in any given month, including where it covers the full subscription cost, Pilot discounts its services costs so that the monthly subscription fee remains the same.

To receive a pharmacy invoice or a services invoice please message us here specifying the order(s) the invoice is needed for as well as the type of invoice(s) you require, and our Patient Support Team will organise this for you. Please allow up to 20 business days to hear back from us.